Issue payment requests

As well as collecting payments with bookings and entries, you can also collect payments by issuing payment requests to your members.

To issue a payment request go to your Payments dashboard (left menu) and click Request Payment. The people that you issue the payment request to will receive a notification with a link to pay.

This is useful in various scenarios e.g.:

• The person attended your activity but did not go through booking (you may have added them to the booking register yourself). If there is charge for the activity you can issue them with a payment request.
• The payment may be for something that isn't a booking or entry. For example your club may provide a racquet restringing service. Rather than handling cash, issuing a payment request handles it online for you.
• You may have a "pay as you go" policy where people can just turn up to a session and pay when they arrive. Rather than handling lots of cash payments, simply record who attended and then issue a payment request to the people who attended.

When you issue a payment request it gets marked as a debit in the person's name. When the person pays it will resolve to zero with a credit. This makes it easy to track your payment requests.

If people have an outstanding payment request against their account, they'll have to settle this before making any bookings or entries that require payment.